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Cold Factor Heating & Air - Lewisville
Excellent
4.9
Based on 197 reviews
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Called Cory yesterday at 4pm, who I have used before, with a LG split unit problem and he sent Josh Deweese out the next morning. It wasn’t cooling and he was very knowledgeable and explained what was going on and things areCool again. Thank you Cold Factor for fixing the unit in the Man cave and I’ll be using you for my home unit from now on ! Highly recommended.
Great experience with Hugo and Jason just now! They cleaned my system up and answered all my questions. Good guys with great sense of humor. Will definitely be coming back when I'm ready for some upgrades.
Best service from an AC company I’ve ever had. Extremely knowledgeable and had our best interest at heart. Replaced my condenser unit and helped with attic insulation install. Very nice crew and very clean! Very happy customer here!
Cory and his team at Cold Factor are outstanding! Not only are they effective and efficient, but their commitment to excellence is unmatched. Decades of experience and a passion for his work (not to mention it's been in the family business for a couple generations) are driving factors for Cory. But the reason I offer this recommendation for Cory and Cold Factor is because he is trustworthy and honest. You'll always get the straight story from him and his team, and their work product will certainly exceed your expectations. You won't be disappointed. Without reservation, I would use them again and recommend them to any family and friends.
Great company. I had my AC go out Monday and they were able to slot me in next day. Really helped me out. Jason and everyone is outstanding and just flat out knows what he is doing. Thank you for all your help with my AC needs.
These guys first won my business 2 years ago when they were the first company to respond after leaving messages with 5 other companies. I’m so glad I found them. They are prompt, fair priced, and always try to do right by their customers.
Wonderful experience. Had a HVAC problem. Their team of experts diagnosed and replaced the broken system quickly. Highly recommend!!
Great service the technician diagnosed the issue very quickly and explained the charges before fixing. My AC unit was in dire need of maintenance and after the repair was working correctly almost immediately. Learned a lot about AC units in the meantime, excellent service.
Jason came out to evaluate our HVAC system and look for a possible leak in our outside compressor unit. He was very knowledgeable and ran tests that other companies did not run, which I appreciated. He even sent me a hand-drawn diagram of our HVAC unit after we met that he had been thinking about!
Everyone needs a great hvac service provider that they can depend on when it’s 110 degrees and the a/c has died. Summer is coming. I recommend Cold Factor.
We have used them 3 times now and have been very happy with the prices and services. I highly recommend them.
Very knowledgeable. Took the time to access our ventilation system and to explain everything to us. Good pricing. Got two new HVAC systems installed plus some new vents in one day. They cleaned up after themselves very well too. They also have a great maintenance contract!
I was referred to Cold Factor and have been using them for over a year. I could not be happier with the service I’ve received particularly, Jason Tyler. Exceptional and honest quality service you can trust!I’ve had a number of HVAC companies and have been majorly disappointed at every turn. None can even begin to hold a candle to this company. I consider it a blessing to have found them!
Great service as usual. Jason fixed the issue with our thermostat and even made some configuration changes to improve efficiency. Additionally, he suggested some changes I could make myself to improve air flow in the house. Thanks again Jason and Cold Factor!
Jason went above and beyond to help my family with our AC unit. The level of care he provided my mother and I as we navigated a tough AC issue was both heartwarming and admirable, and on top of all that he was an expert at diagnosing the issue immediately.As you look for an hvac technician please look no further as Jason and the rest of the cold factor company will take care of you like their own family. They will be thorough in their work and ensure you are getting a price that won’t break the bank.I can’t thank them enough for the quick and kind support they provided us!
My AC decided to stop getting cool Monday night. Tuesday morning I called 6 different companies to try to get something booked. Everyone was booked for 1-2 days or more, understandable given how hot its been. Cold Factor originally told me they couldnt do same day but I booked a next day to get on the schedule. About 1 hr later they called with an opening and could have someone by noon same day. Bobby arrived within the window provided and had my AC up and running within an hour. And when I was emailed a copy of the invoice they included pics of readings. Highly recommend and would use again
So I'll start with the ding for 5 to 4 rating. Quoted service trip charge $159 or 149 and at the end I paid 199. Some will believe, he's upset unhappy because of price. That would be untrue. We've lived in Texas for 30 plus years. Scales felt imbalanced (time didn't seem commensurate to premium) in my opinion. Now fun part. Arrived early, kept in good contact for appointment, and great explaining the issue (condenser needed cleaning because unit blowing hot air) at hand. I recommend Cold Factor.
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Lewisville address

1221 Grove Dr.,
Lewisville, TX 75077

(214) 717-8802
Flower Mound address

332 Old Gerault Rd,
Flower Mound, TX 75028

(214) 712-8276
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