Terms & Conditions

(214) 717-8802
schedule service

Cold Factor A2P Text Messaging Terms & Conditions

Program Description

Cold Factor Heating & Air Services (“Cold Factor”) offers customers the option to receive text messages regarding appointments, service updates, promotions, maintenance reminders, and other relevant information. Message frequency varies based on customer interaction.

Consent to Receive Messages

By opting in to our text messaging program, you consent to receive automated and/or manual SMS or MMS messages from Cold Factor at the phone number you provided. Consent is not required to purchase goods or services.

Message Frequency

Message frequency will vary, but you can expect:

  • Appointment confirmations & reminders
  • Service & maintenance updates
  • Membership or warranty reminders
  • Promotional offers and seasonal tips

Cost & Carriers

Message and data rates may apply. Supported carriers are not liable for delayed or undelivered messages.

How to Opt Out

You may opt out at any time by replying STOP to any text message. After you send STOP, we will send one final message confirming your opt-out. You will not receive further messages unless you re-subscribe.

Help & Support

For help, reply HELP to any message or contact us directly at: 469-661-3245 or email us at info@coldfactorhvac.com.

Privacy

Your information will be kept confidential and will not be shared with third parties, except as required to deliver our messaging service or as otherwise required by law. View our full Privacy Policy at: https://coldfactor.com/privacy-policy/.

Changes to Terms

We may revise these Terms & Conditions at any time by updating this page. Your continued participation constitutes your acceptance of those changes.